Excellent customer service. Everyone I spoke to was extremely helpful and went above and beyond. They were able to help me and turn around my request in surprising time. A lovely experience. I'll definitely be back.
Providence Jewelry is by far the highlight of my trip to Naples. The staff went out of their way to show us kindness. I would like to thank them for the blessings they gave to me and my son. I could feel the spirit of kindness when I entered their store. God has a purpose in even the smallest of gesture to become a huge lift in your spirit. Thank you to you and your staff for being that blessing for us today. ❤
Beautiful jewelry store with exceptionally friendly and helpful staff. I brought in a ring to be sized by the jeweler. The jeweler was able to complete the work the same day; the workmanship was flawless. The price for the work was much less expensive than anticipated. I highly recommend Provident Jewelry.
Thanks to everyone in both stores for getting me to the right experts at Provident to fix my watch fast and free! Wonderful customer experience, the best products and services on 5th Avenue! If you want to be treated really well as a customer at any level come here.
Gorgeous selection of 1st class quality jewellery. Extremely knowledgeable and expert staff. Excellent, friendly service from the moment you walk in the door. 100% Highly recommended. A Trusted store to buy beautiful genuine jewellery. Maryann Scandiffio excellent Qualified Gemologist/Associate.
Maryann Scandiffio has been delightful to work with. In addition to her expert guidance, her impeccable jewelers credentials give me the confidence to be completely satisfied and informed of my purchase. Our business with Provident has been professional and friendly. My husband and I always feel that each purchase is appreciated. Well done Maryann, Jonathan and Provident!
A jewel of a jewelry store! Caring , informative , and absolutely gorgeous pieces! Marianne and Eric were amazing in helping me find the perfect adornment! Eric also fixed a beautiful gold watch that no one said could be fixed for 20 years in 10 minutes! I will never go to any other jewelry store in naples! Marianne was so attentive and diligent in researching the perfect setting for another piece. Wow!! Naples is so lucky to have a jewelry store like this!,,
A jewel of a jewelry store! Caring , informative , and absolutely gorgeous pieces! Marianne and Eric were amazing in helping me find the perfect adornment! Eric also fixed a beautiful gold watch that no one said could be fixed for 20 years in 10 minutes! I will never go to any other jewelry store in naples! Marianne was so attentive and diligent in researching the perfect setting for another piece. Wow!! Naples is so lucky to have a jewelry store like this!,,
Went to Provident to have a couple of watch batteries changed. Maryann and Eric took care of us and couldn’t have been nicer. Eric changed the batteries and they were not simple pop off the back and swap out batteries. Lots of screws and precision tools involved. When all was done, they wouldn’t give us a bill-said it was on the house. We will be back. Have a new favorite jeweler in Naples
I have used the services of Provident Jewelry twice. The first time was to restore a vintage watch and I was very happy. The second time I took in a gold watch that needed a new battery. They put one in for me and wouldn’t even charge me! What a pleasant surprise!
Provident Jewelry has everything I am looking for. Sometimes it’s a small Roberto Coin modest diamond collection; other times it’s an over the top bold piece of gold. They have it all. I love it that they have every price range. I can shop for my family and for myself. Maryann Humes is the best. She will find you whatever you’re looking for. I’m so happy I found her!
This is the ONLY PLACE to sell your old jewelry. They give the best prices and are the best people to deal with. I would never go anywhere else Today Maryann scandiffio helped us. Our experience was wonderful. Thank you Maryann.
Maryann at Provident Jewelry has taken exceptional care of me multiple times now! As a young adult living in Naples, I find that Provident’s service quality far exceeds that of many other jewelry stores I’ve explored. Not only is their work skilled in craftsmanship and stunning to look at, but they also treat everyone with sincere kindness and 5 star service. I am so grateful to have found Provident and recommend them to anyone looking for a jeweler in Naples!
I highly recommend Provident jewelry. I have been going there for years for jewelry repair and maintenance. Eric has always been a great help, and they never steer me astray. Quality and service at a great price Quality and service at a great price And their jewelry collection is great to look at!
Provident Jewelry, and most especially Char, welcomed my husband and I into their family. When we first visited the Naples store six years ago, we were looking for an engagement/wedding set. The care, kindness and patience provided by Char was tremendous. We regularly visit the store when in Naples and have made additional purchases through the years. In December, I had my beautiful Rolex (purchased at Provident) repaired (unfortunately I had dropped it). Unbelievably, their was no charge and Char said "Merry Christmas". I highly recommend Provident Jewelry and want others to experience the best.
Had a great experience at Provident on 5th today. Mr. Jonathan Price was very helpful with getting a link out of my Rolex in seconds. He is very knowledgeable about watches and goes above and beyond to lend a helping hand. I am thankful I walked in his store today. Will definitely be back!
I highly recommend Provident Jewelry! They offer an amazing selection of fine jewelry and make your shopping experience very personal. Jewelry repairs are completed with a high level of expertise and their customer service is outstanding!
I’ve had several visits to Provident Jewelry and every time the entire staff was friendly and very professional. I had dropped off two watches last week and when I went to pick them up they had replaced the batteries and I had expected to pay them for this service. They surprised me with a no charge for their work. They “get” customer service. Great culture and great staff!!
We were very pleased with our experience as we received helpful information and excellent service. The staff seemed to us to be open and caring regarding the interests of each who enter. We did not have this experience at another prominent local jewelry store that we initially had approached.
Maryann and the rest of the Provident Jewelry team were extremely helpful and friendly. I was looking for a watch that was good for water sports, but could also be used for other occasions. They gave me some great ideas and choices. I highly recommend Maryann and the rest of the PJ staff if you are looking to buy a watch, or any piece of their fine jewelry.
My husband and I visited Provident Jewelry on Fifth Avenue in February, 2020. We received friendly and professional service with great attention to detail. We highly recommend this store for those very special purchases!
Amazing service! Dropped my engagement ring off on a Monday afternoon to be resized with hopes of getting it back Thursday- but they called me Tuesday morning ready to be picked up sized perfectly and so beautifully cleaned. I will definitely be going back for anything else needed! Thank you all again!
My experience with Provident was an absolute pleasure - the experienced, knowledgeable, and honest staff made my transaction seamless. With all the craziness going on, I procrastinated and waited until last minute to find a gift that I needed within 24 hours; the staff at Provident helped me find the perfect watch and made sure it was delivered on time. Thanks again for your help.
I contacted MaryAnn at Provident to get information about a Breitling Watch. She was very accommodating & professional. My experience with Provident & MaryAnn overall was fabulous. Adrian McBride- Naples, FL
extremely honest jewelers!!!Maryann is a pleasure to deal with and so knowledgeable. Will return with a ring to redesign into a necklace with Maryann.Highly recommend Provident Jewelers
Purchasing my watch with Provident Jewelry has exceeded expectations! JP is a great resource and knowledgeable about the products. He kept me up to date on the much anticipated arrival of my watch. Great authorized dealer.
Alexis and Provident Jewelry are first class with great customer service and I highly recommend to anyone shopping for luxury jewelry to give them a call.
Wow ! Such amazing energy ! I don’t take it for granted when I walk into a place and everyone is is engaging and everyone treats you as if they’ve known you for years. The staff was so very welcoming. It happened to be Maryann’s bday and her co worker Eric was so excited to share that with us and immediately we felt like we were all friends for years. The customer service is one of a kind and it’s because of the staffs energy!!!!!!! Eric sized my watch to perfection and then he didn’t even charge us for his service. That speaks volumes to my husband and myself. You don’t find that anywhere anymore. All I can say is this ....... when in Naples on 5th ave you must visit Maryann and Eric they will make you feel right at home ! Thanks again guys for being so amazing ☺️👍
Provident Jewelry is one of the best jewelry stores that I have been to. The staff there are so accommodating and polite. I had an issue with my watch and brought right in and they handled it within minutes. I can’t wait to buy my next time piece with them. I would recommend them to family and friends.
My husband had the top band in my picture made from my Grandmothers ring. Corrina and Yani were a huge help in the process. This was a 20 year Anniversary present and I was nicely surprised. They did a great job and created exactly what I wanted. Thank you and we will be back with our next jewelry project!
Professional, welcoming and friendly sales staff! Maryann was very knowledgeable about the jewelry pieces! She’s very personable and engaging. Excellent interpersonal skills!John Eric went out of his way to help me find accessory information for my Cartier watch. He was very helpful in getting a piece of jewelry repaired. Like Maryann, he is professional and engaging!I highly recommend Provident!!:) Aymee
We just love MaryAnn and the rest of the staff. Everyone is so friendly and eager to help. Our son needed his great grandmother’s diamond remounted within a couple short days so he could ask his girlfriend to marry him. MaryAnn jumped on it got the mounting he found online and had everything put together perfectly for his big day. We have gone there for years and they always go out of their way to make everything perfect!
Maryann and Eric were awesome! Because I'm only part time in Florida it took me several months to go through the process. They we very patient, helpful and never pushy. Great experience and I will use them again.
I went into Provident Jewelry to have my bracelet fixed. Ragen Stagg assisted me and my experience was great. The bracelet is my favorite and of sentimental value. They fixed and polished it. Now it looks brand new. Bravo!
Provident Jewelry and Jared were terrific. I needed a specific Cartier Watch at the last minute and he got it for me by Christmas at a great price.He made a first time customer a repeat customer.
Monica and Alex provide AMAZING CUSTOMER SERVICE! ! A great experience! This will now be the jeweler of choice for me and my family. Truly a 5 star jeweler
This is lovely shop with beautiful things and very professional associates. I was there to have a ring cut off my finger and Maryann Scandiffio was so helpful. Additionally, the jeweler did a great job! I will be back when my finger heals and the swelling subsides for the ring repair and a long look at all the pieces.
Provident Jewelry has everything I am looking for. Sometimes it’s a small Roberto Coin modest diamond collection; other times it’s an over the top bold piece of gold. They have it all. I love it that they have every price range. I can shop for my family and for myself. Maryann Scandiffio is the best. She will find you whatever you’re looking for. I’m so happy I found her!
The customer service at Provident Jewelry was outstanding. My now-fiancé bought my engagement ring there, and when I went back with him to get it sized after he proposed, they were so wonderful to work with. They even added extra gold to the inside on the bottom of the ring to keep it from spinning on my finger, and when one of the small diamonds on the halo fell out, they replaced it for free. We are so thankful for their good customer service, kindness, and professionalism throughout the experience and would definitely recommend them to other customers shopping for an engagement ring 🙂 The ring itself is also classic and beautiful, and I understand that the sales representatives at Provident were very helpful when my fiancé picked it out. Thank you!!
Went in for an appraisal of some estate pieces and was treated with respect and friendliness. Dealt with a salesperson and Maryann the appraiser. Both were straightforward and to the point. Very pleased with the service I received. Would recommend to others easily.
I have had the pleasure knowing Eric at Provident Jewelry for several years.Whether shopping or having watch upkeep, I have only experienced the kindest and most professional staff.Eric has gone above and beyond on every occasion, the team is great.Highly recommended these fine jewelers.
Several years ago, we visited Provident while joining our family in Naples. During that trip, we purchased a great pre-owned watch. During our most recent visit, we were helped by Monica. After telling her what we were looking for, she took the time to show us their inventory at both Provident locations. Ultimately, we found a beautiful estate piece. Thank you to Monica and Provident for another great buying experience.
I have been a customer for a few years and have always been very satisfied. Provident’s quality and service are outstanding, and I have used them to purchase, sell, locate and customize jewelry. Additionally, their repair work is excellent. I’m looking forward to the expanded Naples store.
We have been Provident Jewelry fans for over ten years! Eric and Char, our incredible team, have helped us celebrate many very special birthdays and anniversaries during that time with their outstanding recommendations and design expertise,.Kudos also to Maryann, Alex and Corrina for all of their assistance over the past decade.The Provident staff is A+ --- and we are so looking forward to the new, combined showroom on 5th Avenue in the fall where they will all be together!!
We have nothing but great experiences at Provident. This is due in large part to Monica who helped us find a pair of diamond studs on our first trip to Naples a year ago, and then helped my now fiancé find the perfect engagement ring (and hide the ring before proposing). She is incredibly knowledgeable and professional and has found the perfect piece every time.
I was visiting Naples, Florida and got engaged there. Unfortunately my ring was too big and I went into Provident looking for a temporary fix until I could get my ring sized back home in Boston. Eric graciously assisted me and spent time putting a ring guard on my ring which saved me from having to worry about my ring falling off the rest of my vacation! I was very satisfied with my experience and would recommend Eric and Provident jewelers to anyone in Naples.
I had an extremely smooth and comfortable experience at Provident Jewelry. I expected a high pressure situation, but that didn’t happen. The two men I dealt with were very professional, courteous and friendly. If I have high end jewelry needs in the future, Provident will be my first choice. They would also be my recommendation to family and friends.
I had an amazing experience with MaryAnn at Provident Jewelers. Provident has really beautiful things and Mary Ann was very helpful and pleasant to deal with. I highly recommend!
I was pleasantly surprised to learn that there was no charge for replacing two watch batteries. You don’t encounter service like that often. The jewelers were very accommodating. It’s a beautiful store with great jewelry.
Eric is a very friendly & professional employee of Provident Jewelry. When ever I visit, Eric is very attentive & accommodating. I recommend dealing with Eric for all your jewelry shopping needs. Matthew-Naples, FL
We brought my wife and mom's watches in needing the batteries replaced. The watches hadn't been bought there. Eric greeted us as we walked through the door. He was pleasant and helpfull. He was able to changed the batteries out in just a couple of minutes. We will be back to look for our future puchases for sure.
I brought a watch in for repair and the staff was incredibly responsive and helpful. They answered all my questions about the service and were also very helpful when I had a question during the process. They forwarded the watch to me after it was repaired.....the staff was very responsive overall and made me feel like a VIP customer! Thanks for everything!
I am from NJ and, on a trip to see my fiancee’s father in Naples, Florida, I got surprised with a trip to Provident Jewelry to find my perfect engagement ring. We met with Maryann to discuss what I wanted for my stones & setting. It was like she was reading my mind. At the time, I did not want a Diamond ring, I wanted a Sapphire as a Center Stone with Diamonds on either side of the ring. She immediately got it. However, I just was not ready to pull the trigger on the ring. We had to consider the price & see what other Jewelers had to offer. However, we kept coming back to Maryann...we both felt she was the right person to go on our journey. So after we made our decision to go with Provident & Maryann, we got thrown a curveball. My soon-to-be Father-In-Law, offered us my fiancee’s Mother's Diamond from her engagement ring, as she had passed. It was such a wonderful gesture, but the ring was in a different State. So, we informed Maryann & she was cool with it.A few months later, I had to come to Naples, to have two knee replacement surgeries throughout the Summer. So as soon as we got to Naples, we went to Provident and spoke to Maryann. She understood we had to change my ring configuration. So, now we needed to find a setting that showed my fiancee's Mother's Diamond but it still needed Sapphires to represent my Mother, who had also passed. So, now we needed the Diamond front and Center with the Sapphires on both sides of my ring. Because I did not know which shade I wanted, Maryann had a small shipment of Sapphires brought in for me to choose. Once I picked the Sapphires, I picked up my ring Two Days Later & it was everything I have ever wanted. I can also say that although Provident is on 5th Ave. In Naples & they have high-end jewelry & customers, they still make sure that no matter what your budget is, they will help you get it right...and that is what Maryann did for us. If you are looking for any jewelry or watches, go to Provident Jewelry. They will treat you like family. I can't wait to get my Diamond & Sapphire wedding band designed by Maryann & Provident.
From the moment I entered Provident Jewelry I was treated wonderfully. Eric was so helpful, professional and someone I will definitely do business with again. Do not miss the opportunity to stop into this friendly store and be amazed with the quality of their jewelry!!!
I went into provident jewelry and met with Eric. He’s so sweet and knowledgeable. Showed me tons of options for what I was looking for. He saved me money and I left with something more beautiful than I had in mind. Go to provident ! Ask for Eric!!!
Purchased a beautiful ring for my wife after initially just popping in to have a watch battery replaced, quality jewelry matched by the friendliness of all the staff there. Eric and Maryann were great and made the experience very enjoyable.
I purchased my wife's ring from Provident Jewelry and it was a great experience. I knew what I wanted & talked about it to the GM, Alexis. His customer service was outstanding, the quality of ring was by far more than I had hoped & she said yes. Who can go wrong!!!!!
I have been in Naples for the last 25 years and over my lifetime have had many experiences with jewelry stores. Provident provides quality jewelry as well as service and they offer everything jewelry or watch wise that anyone would need! Hands down a 5 star establishment.
My mother had three rings which were very important to her from Germany. We drove all the way from Cape Coral and had them put each piece together into one ring. The experience, Maryann delivered was excellent and the finished product was even better. Overall amazing Jeweler I would greatly recommend to everyone.
Just got married and needed to find a ring my wife would love. First time ever buying jewelry of this caliber so had no idea what to look for. A kind lady named maryanne was really helpful. My wife will want to do more business with her for sure haha!
Amazing engagement ring-buying experience. Maryann at the Naples location was extremely helpful and accommodating, working with me to stay within my budget. I was able to see photos of all the options I was interested in, and Maryann was so responsive and a great communicator. I would highly recommend Provident Jewelers for their expertise and knowledge.
We were so fortunate to walk into Provident Jewelry and be welcomed warmly and graciously. Chris went out of his way - it’s rare to meet a master watchmaker. Maryanne and Eric were delightful to meet. We highly recommend them - Great quality and customer service!
I recently had the pleasure of working with Maryanne at Provident when my husband and I sold some jewelry. She was very responsive and I appreciated her candor, professionalism and friendliness. She made the process easy and the experience quite enjoyable!
I’ve mainly dealt with MaryAnne, and she’s always been very helpful and responsive. Always makes me feel like an important customer, and always willing to assist.
Came to Provident Jewlery after a poor experience at a different store. Maryann was very kind and helpful, she really took her time to answer all my questions and make sure my rings were perfect. Thank you!
I walked into Provident Jewelry Naples, FL location this past week browsing for wedding bands and was so fortunate to have met Maryanne Scandiffio. I can honestly say I have never had such an amazing customer service experience. She was so incredibly personable and really listened to exactly what I was looking for. She cleaned all of the jewelry for both myself and my mom who was with me as we enjoyed our ring shopping experience. Maryann didn't stop there. I found the most amazing ring that was just outside my budget and Maryann worked diligently with me to make the deal happen at an incredible price. I walked out that day with the wedding band of my dreams, Maryann's personal cell phone, and hands-down the best customer service experience I have had to date. When I went to pick up my ring, I was met with a huge hug from Maryann and an excitement that really shows how much she loves what she does. I would recommend Maryann and Provident Jewelry to any person that is looking for a state of the art Jewelry Expert and 10/10 shopping experience. I cannot thank you enough, Maryann! I absolutely love my new ring and will most definitely be back for more in the years to come!
Corrina Keller is such a wonderful person -both professionally & personally! Every time I want a particular piece of jewelry she always searches until she finds the perfect piece. She is fair & honest to a fault. I trust her judgment & advice regarding my jewelry & will continue to do business with her forever-or at least until she retires. I hope that day is way in the future!
Our salesperson, Maryann Scandiffio, was extremely helpful and friendly. She gave us excellent service, suggesting various options we liked. We highly recommend her and will continue to use Provident Jewelers.
Maryann Scandiffio assisted me with my jewelry appraisals. She was extremely pleasant and knowledgeable and took the time to answers my questions. I highly recommend Provident Jewelry in Naples when buying exquisite jewelry or looking to get appraisals
I have never been in a jewelry store with such attention to customer service as Provident Jewelers! I would never consider any other jeweler, Korrinna is the best ever, her treatment of my husband and I is impeccable, never treated better!! Give the store a try!!! We love to go there!!!!
Mary Ann is wonderful!! We have had nothing but outstanding service at Provident!!! Mary Ann has gone above and beyond to assist us in building a breathtaking addition to my wife's wedding ring so I could give it to her with the renewal of our wedding vows. The ring was done way ahead of schedule and my wife LOVES the ring!! Beautiful!! Thank you so much, Mary Ann!! Thank you Provident!!
My 1st but for sure not my last time visiting Provident. I was impressed with Mr Erik and Mrs Mary's service and knowledge. They were so helpful and kind and very caring for my interest.Store so so organized and clean. Prices most definitely fair and all I saw was top quality.Most definitely recommend Provident on Naples 5th where parking was very convenient also, but what impressed me the most was the service given, never ever experienced such service.
I had the lost amazing experience with my fiancé picking out a wedding band. Maryanne was very attentive, knowledgeable and kind. I could not recommend her or Provident enough. Outstanding service and quality.
Great customer service. Kindly helped me with a simple band fix for my watch. Eric is a great cool guy. Very personable and is eager to help out. He will ever let you pick what music you want to listen to in the store. Thanks again for the help!